Who Do I Call?

 
Question/Problem Dept. or Contact Phone Email

Services

Water Inspection

Utility Dept.

652-4315

utility@ci.urbana.oh.us

Sewer Inspection

Utility Dept.

652-4315

utility@ci.urbana.oh.us

Water & Sewer Requirements

Utility Dept.

652-4315

utility@ci.urbana.oh.us

Locate Gas & Electric

OUPS

800-362-2764

 

Trees in Electric Lines  (see brochure)
DP&L Vegetation Management

DP&L

888-582-3213

DP&L Line Clearance Program

Locate Sewer Line

OUPS

800-362-2764

 

Locate Water Line

OUPS

800-362-2764

 

Water Tap-In Fees

Utility Dept.

652-4315

utility@ci.urbana.oh.us

Tap into Fire Hydrant

Utility Dept.

652-4315

utility@ci.urbana.oh.us

Shut Off Water (moving)

Utility Dept.

652-4315

utility@ci.urbana.oh.us

Complaint

 

 

web complaint form

Water Bill Questions

 Utility Dept.

 652-4315

utility@ci.urbana.oh.us

Compost Facility Questions

 Compost Operator

 508-6405

 

Emergencies

Police, Fire, Medical Emergency (non-emergency numbers listed under department below)

 

911

 

Water backup in basement (M-F 8AM - 4:30PM)

Utility Dept.

652-4315

utility@ci.urbana.oh.us

Water backup in basement (after hours)

Police Dispatch

653-3409

 

Water bubbling in street

Utility Dept.

652-4315

utility@ci.urbana.oh.us

Shut off water due to leak (8AM - 4:30PM)

Utility Dept.

652-4315

utility@ci.urbana.oh.us

Shut off water due to leak (after hours)

Police Dispatch

653-3409

 

Fire Department Non-Emergency

Inspections and safety concerns

Fire Dept.

652-4374

 

General information

Fire Dept. 

652-4371

 

EMS billing questions (claims before Feb 2013)

Fire Dept

652-4323

 ambilling@ci.urbana.oh.us

EMS billing questions (Feb 2013 and later)

Medicount Management

866-587-0824

 

Fax

Fire Dept.

652-4378

 

Burn Permit

 EPA

800-686-8930

 

Police Department Non-Emergency

Accident report, incident (police report) or background check

Police Records

652-4352

 

Fingerprinting

Sheriff

652-1311

 

Police safety concerns

Police Dispatch

653-3409

 

Fax

Police Dept.

652-5146

 

Traffic

Street sign down

Street Dept.

652-4334

 

Traffic signal out

Street Dept.

652-4334

 

Street light out

Administration

652-4304

You will be asked for the pole number.

Replace curb or sidewalk

Engineering

652-4321

 

Traffic count

Engineering

652-4321

 

Waste Management

Trash or glass in street

Street Dept.

652-4334

 

Trash in street (from a contractor)

Street Dept.

652-4334

 

Dead animal in street

Street Dept.

652-4334

 

Dead animal on property, not hit by vehicle

owner responsibility

 

may bag and put in trash or call 653-3409 for a list of trappers

Curb lawn trees: traffic hazard or storm damage

Street Dept.

652-4334

 

Curb lawn trees: unsafe tree

Code Enforcement

652-4325

dan.shover@ci.urbana.oh.us

Recycling problems

Utility Dept

652-4315

utility@ci.urbana.oh.us

Economic Development: Champaign Economic Partnership

Marcia Bailey

653-7200

marcia@cepohio.com

Nuisances, (tall grass, abandoned vehicles, trash)

Code Enforcement

652-4325

dan.shover@ci.urbana.oh.us

Zoning regulations and enforcements, permits, setbacks

Zoning Dept.

 652-4322

adam.moore@ci.urbana.oh.us

Parks and Recreation Dept.

Cancellation of softball game due to weather

Slo-pitch number

652-1976

 

City Pool

City Pool

653-6994

 

Parks & Recreation general information

Parks

652-1053

 

Airport

Airport Cafe

 

652-2010

 

Airport information (weather, fuel prices, etc.)

 

652-4319

 

Local Access Channel (to put announcement on local TV - channel 5 or 13 - email powerpoint slide)

City Finance

 

652-4312

 acctsrec@ci.urbana.oh.us

City IT

 

652-5181

 it@ci.urbana.oh.us