Who Do I Call?

 

Question/Problem Dept. or Contact Phone Email

SERVICES

Water Inspection Utility Dept. 652-4315 utility@ci.urbana.oh.us
Sewer Inspection Utility Dept. 652-4315 utility@ci.urbana.oh.us
Water & Sewer Requirements Utility Dept. 652-4315 utility@ci.urbana.oh.us
Locate Gas & Electric OUPS 800-362-2764  
Trees in Electric Lines  (see brochure) DP&L 888-582-3213 DP&L Line Clearance Program
DP&L Vegetation Management
Locate Sewer Line OUPS 800-362-2764  
Locate Water Line OUPS 800-362-2764  
Water Tap-In Fees Utility Dept. 652-4315 utility@ci.urbana.oh.us
Tap into Fire Hydrant Utility Dept. 652-4315 utility@ci.urbana.oh.us
Shut Off Water (moving) Utility Dept. 652-4315 utility@ci.urbana.oh.us
Complaint     web complaint form
Water Bill Questions  Utility Dept.  652-4315 utility@ci.urbana.oh.us
Compost Facility Questions  Compost Operator  508-6405  

 

EMERGENCIES

Police, Fire, Medical Emergency (non-emergency numbers listed under department below)   911  
Water backup in basement
(Monday - Friday, 8:00 AM - 4:30 PM)
Utility Dept. 652-4315 utility@ci.urbana.oh.us
Water backup in basement (after hours) Police Dispatch 653-3409  
Water bubbling in street Utility Dept. 652-4315 utility@ci.urbana.oh.us
Shut off water due to leak
(8:00 AM - 4:30 PM)
Utility Dept. 652-4315 utility@ci.urbana.oh.us
Shut off water due to leak (after hours) Police Dispatch 653-3409  

 

FIRE DEPARTMENT NON-EMERGENCY

Inspections and safety concerns Fire Dept. 652-4374  
General information Fire Dept.  652-4371  
EMS billing questions
(claims before February 2013)
Fire Dept 652-4323  ambilling@ci.urbana.oh.us
EMS billing questions
(claims after February 2013 and later)
Medicount Management 866-587-0824  
Fax Fire Dept. 652-4378  
Burn Permit  EPA 800-686-8930  

 

POLICE DEPARTMENT NON-EMERGENCY

Accident report, incident (police report) or background check Police Records 652-4352  
Fingerprinting Sheriff 652-1311  
Police safety concerns Police Dispatch 653-3409  
Fax Police Dept. 652-5146  

 

TRAFFIC

Street sign down Street Dept. 652-4334  
Traffic signal out Street Dept. 652-4334  
Street light out Administration 652-4304 You will be asked for the pole number.
Replace curb or sidewalk Engineering 652-4324  
Traffic count Engineering 652-4324  

 

WASTE MANAGEMENT

Trash or glass in street Street Dept. 652-4334  
Trash in street (from a contractor) Street Dept. 652-4334  
Dead animal in street Street Dept. 652-4334  
Dead animal on property,
not hit by vehicle
owner responsibility   may bag and put in trash or call 653-3409 for a list of trappers.
Curb lawn trees: traffic hazard or storm damage Street Dept. 652-4334  
Curb lawn trees: unsafe tree Zoning & Compliance 652-4325 dan.shover@ci.urbana.oh.us
Recycling problems Utility Dept 652-4315 utility@ci.urbana.oh.us
Economic Development: Champaign Economic Partnership Marcia Bailey 653-7200 marcia@cepohio.com
Nuisances - tall grass, abandoned vehicles, trash Zoning & Compliance 652-4325 dan.shover@ci.urbana.oh.us
Zoning regulations and enforcements, permits, setbacks Zoning & Compliance  652-4322 adam.moore@ci.urbana.oh.us

 

PARKS AND RECREATION DEPT.

City Pool City Pool 653-6994  
Parks & Recreation general information Parks 652-1053  

 

AIRPORT

     
Airport Cafe   652-2010  
Airport information
(weather, fuel prices, etc.)
  652-4319  

 

LOCAL ACCESS CHANNEL
(TO PUT ANNOUNCEMENT ON LOCAL TV - CHANNEL 5 OR 13 - EMAIL POWERPOINT SLIDE)

City Finance   652-4312  acctsrec@ci.urbana.oh.us
City IT   652-5181  it@ci.urbana.oh.us